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CONTENTS
Chapter 1 The Modern Organization Functioning in a Global Environment 2
Chapter 2 Information Systems and the Modern Organization 30
Chapter 3 Ethics and Privacy 60
Chapter 4 Information Security 78
Chapter 5 Managing Knowledge and Data 110
Chapter 6 Networks 144
Chapter 7 Electronic Commerce: Applications and Issues 180
Chapter 8 Wireless Technologies and the Modern Organization 212
Chapter 9 Web 2.0 and Social Networks 242
Chapter 10 Information Systems that Support Organizations 262
Chapter 11 Customer Relationship Management and Supply Chain Management 284
Chapter 12 Managerial Support Systems 316
Chapter 13 Acquiring Information Systems and Applications 342
Technology Guide 1 Hardware 372
Technology Guide 2 Software 390
Technology Guide 3 Emerging Types of Enterprise Computing 400
Technology Guide 4 Intelligent Systems 414
Technology Guide 5 Protecting Your Information Assets 430
Index 454