Librería Portfolio

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"Whether you are in a startup or Fortune 500 company; are a developer, development manager, or CEO; use agile, lean, waterfall, or other methodology-if software and quality are important to you, you should read and pay attention to Watts's reflections.ö

-Bill Ihrie, Former SVP & CTO, Intuit

"You will enjoy this collection for its down to earth, accessible prose, its pragmatism, optimism, and, above all, Watts's demonstration that software quality improvement is vitally important and very achievable.ö

-Aidan Waine, Information Solutions General Manager, Microsoft Entertainment & Devices Division

"Watts has developed a real weapon for beating your competition: a reliable, repeatable way to create software that has excellent quality and reduces the time to deliver it to your customer and lowers the cost of the entire software life cycle and improves employee morale. All at the same time!ö

-Michael J. Cullen, Vice President, Quality, Oracle Communications Global Business Unit


A Lifetime of Invaluable Management Insights from Legendary Software Quality Guru Watts S. Humphrey


In 1986, Watts S. Humphrey made an outrageous commitment: a promise to transform software development. As the pioneering innovator behind SEI's Capability Maturity Model (CMM), Personal Software Process (PSP), and Team Software Process (TSP), Humphrey has more than met that promise. But his contributions go beyond methodology: For decades, his deeply personal writings on project management have been admired by software engineers worldwide.

Reflections on Managementbrings together Humphrey's best and most influential essays and articlessharing insights that will be indispensable for anyone who must achieve superior results in software or any other endeavor.

Collected here for the first time, these works offer compelling insights into everything from planning day-to-day work to improving quality, encouraging teamwork to becoming a truly great leader.

All of these writings share a powerful vision, grounded by a life in software that has extended across nearly six decades. The vision is this: To succeed, professionals must effectively manage far more than plans, schedules, and codethey must manage teams, bosses, and above all, themselves.


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Back Cover


A Lifetime of Invaluable Management Insights from Legendary Software Quality Guru Watts S. Humphrey


In 1986, Watts S. Humphrey made an outrageous commitment: a promise to transform software development. As the pioneering innovator behind SEI's Capability Maturity Model (CMM), Personal Software Process (PSP), and Team Software Process (TSP), Humphrey has more than met that promise. But his contributions go beyond methodology: For decades, his deeply personal writings on project management have been admired by software engineers worldwide.

Reflections on Management brings together Humphrey's best and most influential essays and articlessharing insights that will be indispensable for anyone who must achieve superior results in software or any other endeavor.

Collected here for the first time, these works offer compelling insights into everything from planning day-to-day work to improving quality, encouraging teamwork to becoming a truly great leader.

All of these writings share a powerful vision, grounded by a life in software that has extended across nearly six decades. The vision is this: To succeed, professionals must effectively manage far more than plans, schedules, and codethey must manage teams, bosses, and above all, themselves.


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Contents


Preface xvii

Prologue xxi

About the Authors xxv


Part I: Managing Your Projects 1


Chapter 1: Committing to High Quality 3

1.1 The Software Quality Challenge 3

1.2 What Is Software Quality? 6

1.3 Defects Are Not "Bugsö 10

1.4 Quality Is a Journey That Never Ends 11

1.5 Start by Defining Your Goal 14

Sources 16


Chapter 2: Planning for High-Quality Projects 17

2.1 The Hardest Time to Make a Plan Is When You Need It Most 18

2.2 Make Two Kinds of Plans: Period and Product 20

2.3 Make Product Plans for Every Major Task 23

2.4 Review Detailed Plans with Your Management 25

2.5 Everyone Loses with Incompetent Planning 27

2.6 Plans Must Meet Five Basic Requirements 30

2.7 When You Can't Plan Accurately, Plan Often 32

2.8 Plans Must Be Maintained 34

Sources 36


Part II: Managing Your Teams 37

Chapter 3: Elements of Effective Teams 39

3.1 Teams Commit to Common Goals 40

3.2 Teams Can Perform Better Than Individuals Do Alone 42

3.3 Teams Often Face Seven Common Problems 43

3.4 Four Reasons That Teams Fail 46

3.5 The Jelled Team 51

3.6 Four Things Effective Teams Need