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Everything you need to pass the PRINCE2 with flying colors
The PRINCE2 Study Guide, Second Edition, offers comprehensive preparation for the latest PRINCE2 exam. Covering 100 percent of the exam objectives, this guide provides invaluable guidance that will help you master both the material and its applications; indeed, a practice-centered approach helps you "learn by doingö to help you internalize PRINCE2 concepts on a deeper level. Although the exam is heavily focused on detailed business process, this guide's accessible writing and real-world approach make learning fun. Each chapter poses a common project challenge, and walks you through the solution based on essential PRINCE2 principles. A year of FREE access to electronic study aids allows you to study anywhere, at any time, and expert instruction throughout breaks complex topics down into easily-digestible concepts.
The PRINCE2 exam is challenging, but thorough preparation is your best defense. Conceptual knowledge is important, but it isn't enough-knowledge is only useful if you can apply it. This book is designed as your personal PRINCE2 coach:
Master 100 percent of the PRINCE2 exam objectives
Apply your knowledge to real-world workplace scenarios
Test your understanding with challenging review questions
Access sample questions, electronic flashcards, and other study aids
PRINCE2 is globally recognized as one of the premier project management credentials; while less expansive than the PMP, the PRINCE2 is more intense and tightly focused on detailed business processes. Companies around the world are in need of qualified project management professionals to optimize processes and boost organizational performance-and the PRINCE2 certification puts you on the map as a validated professional. If you're ready to take on your next challenge, the PRINCE2 Study Guide, Second Edition, is your ultimate companion for complete preparation.
Contents
Introduction xxv
Assessment Test l
Chapter 1: Overview of PRINCE2 1
Project Work 3
What Is a Project? 3
What Is Business as Usual? 5
What Is Project Management? 5
Measuring the Performance of a Project 7
Introducing PRINCE2 9
The Structure of PRINCE2 9
Other Parts of PRINCE2 12
What PRINCE2 Does Not Cover 16
Benefits of Using PRINCE2 16
PRINCE2 Principles 17
Continued Business Justification 17
Learn from Experience 18
Defined Roles and Responsibilities 18
Manage by Stages 19
Manage by Exception 19
Focus on Products 21
Tailor to Suit the Project 21
Tailoring PRINCE2 to Different Project Types and Environments 22
What Is Tailoring? 22
What Cannot Be Tailored? 22
Why Tailor PRINCE2? 23
What Can Be Tailored? 24
Simple Projects 25
Programme Environments 25
Commercial Customer and Supplier Environments 26
Agile Environments 26
An End-to-End Walk-Through of PRINCE2 28
Pre-Project Activities 30
Activities at the Beginning of the Project 33
Activities in the Middle of the Project 35
Activities at the End of the Project 38
Summary 40
Foundation Exam Essentials 41
Practitioner Exam Essentials 42
Review Questions 43
Foundation Exam Questions 43
Practitioner Exam Questions 45
Chapter 2 Starting a Project Successfully with PRINCE2 47
Beginning a PRINCE2 Project 49
The Starting Up a Project Process 50
Starting Up a Project Process Activities 52
Key Facts for Starting Up a Project 58
Tailoring the Starting Up a Project Process 59
The Directing a Project Process - Part I 60
Authorize Initiation 61
The Initiating a Project Process 62
Initiating a Project Activities 63
Key Facts for Initiating a Project 70
Tailoring the Initiating a Project Process 72
The Directing a Project Process - Part II 73
Authorize the Project 74
Authorize a Stage 74
Themes to Start a Project Successfully 74
Business Case Theme 75
Organization Theme 75
Quality Theme 76
Plans Theme 76
Risk Theme 77
Change Theme 77
Progress Theme 77
Using the PRINCE2 Principles to Start a Project
Successfully 78
Summary 78
Foundation Exam Essentials 79
Practitioner Exam Essentials 80
Review Questions 84
Foundation Exam Questions 84
Practitioner Exam Questions 86
Chapter 3 Organization Theme 89
Common Project Organizational Challenges 91
The Three Project Interests 92
The Business Interest 93
The User Interest 93
The Supplier Interest 94
Achieving Consensus Between the Project Interests 94
The Four Levels of Management 94
Corporate, Programme Management, or the Customer 95
Directing 96
Managing 97
Delivering 98
The Project Management Team 98
The Project Board 98
Change Authority 103
The Project Manager 104
Project Support 104
Team Manager 105
Other Stakeholders 106
Communication Management Approach 107
Contents 107
The Life of the Communication Management Approach 110
Other Management Products Used by the Organization Theme 110
The Project Brief's Use in the Organization Theme 110
The Project Initiation Documentation's Use in the Organization Theme 110
Organization Theme Responsibilities 111
Tailoring the Organization Theme 111
Minimum Requirements 111
Scaling the Organization Theme 112
Commercial Customer/Supplier Environment 113
Projects Within Programmes 115
Projects Within an Organizational Environment 118
Agile Environments 118
Linking the Organization Theme with the PRINCE2
Principles 121
Summary 121
Foundation Exam Essentials 122
Practitioner Exam Objectives 124
Review Questions 125
Foundation Exam Questions 125
Practitioner Exam Questions 127
Chapter 4 Business Case Theme 131
What Is the Business Case Theme? 132
Outputs, Outcomes, and Benefits 133
Business Cases Where Money Isn't the Motivation 135
Using the Business Case Theme 135
Developing the Business Case 136
Maintaining the Business Case 137
Verifying the Business Case 137
Confirming the Benefits 138
The Business Case Management Product 139
The Purpose 139
The Contents of the Business Case 140
The Benefits Management Approach 144
Business Case Responsibilities 146
Corporate, Programme Management, or the Customer 146
Executive 146
Senior User 146
Project Manager 147
Other Roles 147
Tailoring the Business Case Theme 147
Minimum Requirements 147
Tailoring the Management Products 148
Regulatory Compliance 148
Projects Within Programmes 148
Commercial Customer and/or Supplier Environments 148
Agile Environments 149
Linking the Business Case Theme with the PRINCE2
Principles 150
Summary 150
Foundation Exam Essentials 151
Practitioner Exam Essentials 152
Review Questions 154
Foundation Exam Questions 154
Practitioner Exam Questions 156
Chapter 5 Plans Theme 159
Levels of Plans 161
The Project Plan 162
The Stage Plan 163